Help centre
Frequently asked questions
Everything you need to know to get the most out of training with CicloZone – the indoor cycling app.
Can’t find what you need? Reach out to us directly at [email protected].
Studio rides
Will CicloStudio work with my bikes and my screen in my Studio?
Will my instructors benefit from CicloStudio?
Studio Cycle instructors normally get paid for the hour they teach in a studio. They do not get reimbursed for the hours spent creating the music mixes and certainly not from creating professional and safe class intensity profiles. With CicloStudio your instructors get access to our entire library of professionally created session content with fully accredited indoor cycle instructor education added to allow them to spend more time on being a rockstar on the bike than an IT technician.
How will CicloStudio help with ROI?
Will I still get awarded FTP adjustments based on my performance?
Yes. After every structured class, CicloZone looks at how you performed across your power zones, RPM ranges, and seated and standing efforts, and recommends an FTP adjustment — raising it, lowering it, or keeping it the same. The change is never applied automatically: you decide whether to accept the new figure or stick with your current one.
You don’t need a separate FTP test to get this. If you’d like to treat a ride as a dedicated assessment, simply switch on Adaptive FTP within the first five minutes of a class — it refines your FTP live as you ride and proposes a final number at the end. Either way, the adjustment reflects your real performance, and applying it is always your choice.
The only exception is Free Ride, which has no class structure to measure against, so no FTP adjustment is offered there.
My Instructors are inexperienced and are not familiar with intensity driven sessions?
My members all ride to the beat, not intervals?
What is COL% and what does it Mean?
Do my members need to test for FTP or FTHR to use CicloStudio
What do the 5 coloured zones mean?
Can my members share their results?
How long is my trial period?
Can I ride CicloStudio in multiple studios as a member?
How do I allocate Class timeslots to my instructors?
Does Ciclostudio autostart every morning when powered up?
Where do I sign up?
You can register your studio directly at studios.ciclozone.com/register.
Alternatively, go to ciclozone.com, open the For Studios page and use the sign-up button — both routes lead to the same form.
Once registered, you’re taken to your Studio Control Panel at studios.ciclozone.com. When you’re ready, download CicloStudio from the Play Store onto your Android TV and pair it to your studio by scanning the QR code from your studio account. Your 30-day free trial starts at that moment when you pair, not when you register — so you have time to set up your hardware before the clock starts. You don’t need a credit card upfront, and the trial includes the full package with unlimited bike connections.
If I don't have a Bluetooth bike can I still get connected on a CicloZone class?
If you have an indoor bike but it is not Bluetooth enabled then you can still get connected to CicloZone sessions. Our COL% works by connecting a simply RPM sensor to the pedal crank arm of your bike and connect a Bluetooth HR monitor for the zones. Our Ciclo Ai will realise you are riding with HR and not Power zones and calculate the zones accordingly. Below are a couple of example Amazon links for sensors to get you connected.
Bike cadence sensor
https://amzn.eu/d/dF3Jnaj
HR Sensor Magene
https://amzn.eu/d/aMUdOAG
CicloZone on social media
How can I get more information about CicloZone or connect with other CicloZone riders?
For a detailed technical overview, see Product Specification.
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